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Shipping & Returns

Shipping

Freight and/or handling charges apply to all deliveries and are payable by the Customer. These fees will be notified of or about the time the order is placed.  In the case that freight is free in store, it will be outlined on the quotation.

Collection is avaliable from our office - 1 Percy Court, Adelaide SA 5000.

A signature upon collection/delivery is mandatory to confirm goods have been recieved in good order and condition.

Returning Goods

(a) Goods must be returned by the Customer’s own courier unless faulty or incorrect;
(b) Goods must be accompanied by either the relevant INVOICE COPY or INVOICE NUMBER;
(c) Any goods that are embellished in any manner, screen printed, embroidered, label changed etc will not be credited and will be returned to the Customer;
(d) Goods cannot be returned for credit after 21 days from dispatch date of order (other than returns for breach by Topline Promotions of the Australian Consumer Law); and
(e) Discrepancy claims against orders will only be accepted within 5 working days from receipt of order.